OCCASIO EVENT RENTALS — FRISCO, TX

Privacy Policy

Effective Date: April 1, 2026 · Last updated: April 2026

Occasio Event Rentals ("Occasio," "we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website at occasio.operent.co or interact with us by phone, email, or SMS.

1. Information We Collect

When you request a quote or book with Occasio Event Rentals, we collect information you voluntarily provide, including:

• Name, email address, and phone number • Delivery address and event details (date, venue, guest count) • Payment information (processed securely via Stripe — we do not store full card numbers) • Communications you send us (emails, SMS replies, form submissions)

We also automatically collect limited technical data when you visit our website, such as your IP address, browser type, and pages visited, through standard web server logs and analytics tools.

2. SMS / Text Message Consent

By providing your mobile phone number on our booking form at occasio.operent.co/booking, you expressly consent to receive transactional SMS text messages from Occasio Event Rentals (+1 945-945-1515) related to your rental order. These messages may include:

• Quote confirmations and pricing details • Contract ready and signing reminders • Invoice and payment notifications • Delivery status and scheduling updates • Order confirmations and follow-up

Message frequency varies based on your booking activity. Message and data rates may apply.

**To opt out:** Reply STOP to any message at any time. You will receive a single confirmation message and no further messages will be sent.

**For help:** Reply HELP or contact us at sales@occasioevents.com.

We do not sell, rent, or share your phone number or SMS consent with third parties for marketing purposes. Your SMS consent is used solely for transactional communications related to your Occasio Event Rentals booking.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your rental order • Send transactional communications (quotes, contracts, invoices, delivery updates) • Respond to your questions and support requests • Improve our services and website experience • Comply with legal obligations

We do not use your information for unsolicited marketing, and we do not sell your personal data to any third party.

4. How We Share Your Information

We share your information only as necessary to operate our business:

• **Stripe** — payment processing (stripe.com/privacy) • **Twilio** — SMS delivery (twilio.com/legal/privacy) • **Resend** — email delivery (resend.com/privacy) • **Supabase** — secure database hosting (supabase.com/privacy) • **Vercel** — website hosting (vercel.com/legal/privacy-policy)

All service providers are contractually required to protect your data and may not use it for their own marketing purposes.

We may disclose your information if required by law, court order, or to protect our legal rights.

5. Data Retention

We retain your booking and contact information for as long as necessary to fulfill our services and comply with legal requirements — typically 3 years after your most recent rental. You may request deletion of your personal data at any time by contacting us at sales@occasioevents.com, subject to any legal retention obligations.

6. Security

We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure password hashing, and row-level database security. However, no internet transmission is 100% secure. If you have concerns about a specific data matter, please contact us directly.

7. Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you • Correct inaccurate data • Request deletion of your data • Opt out of SMS communications at any time (reply STOP) • Withdraw consent to email marketing

To exercise any of these rights, contact us at sales@occasioevents.com or call (945) 945-1515.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy or your personal data:

Occasio Event Rentals Frisco, Texas Email: sales@occasioevents.com Phone: (945) 945-1515 Website: occasio.operent.co